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Privacy POLICY
1. INTRODUCTION

To provide our services, we need to process some of your personal data. We are committed to processing this data in accordance with all relevant and applicable privacy legislation, including the General Data Protection Regulation (GDPR). This privacy statement explains in more detail how we process your data.

2. DATA CONTROLLER

The controller of your personal data is NOOVIQ BV, operating under the brand 10U Cycling, with its registered office at Dendermondsesteenweg 91, 9280 Lebbeke, Belgium, and enterprise number 0730.761.772. For any questions about the protection of your personal data, you can contact us at info@10ucycling.com.

3. WHAT PERSONAL DATA DO WE PROCESS?

We process the following personal data:

  • First and last name

  • Phone number

  • Company name

  • Address and postal code

  • Email address

  • The content of your message

4. LEGAL BASIS AND PURPOSES OF PROCESSING PERSONAL DATA
4.1 GENERAL

We process this personal data on the basis of the performance of our contract with you, to comply with our legal obligations, and for our legitimate interests. We process your personal data only so that we can provide our services. Without this processing, we cannot provide our services to you.

4.2 NEWSLETTERS

In addition, you give us your consent to process your personal data to send you newsletters with information about our own services, as well as the services of service providers who use our services. You have the right to withdraw this consent at any time, after which you will no longer receive newsletters.

4.3 COOKIES

Our website uses cookies and similar technologies to distinguish your preferences from those of other users. This helps us give you a better experience when you visit our website and also allows us to improve the website. You consent to our use of these cookies. However, your web browser lets you change your cookie settings, block cookies, and delete existing cookies at any time. These settings can usually be found in the "Options" or "Preferences" menu of your browser.

5. RECIPIENTS OF PERSONAL DATA

We will not disclose or transfer your personal data to third parties, third countries, or international organizations unless you have given your prior and explicit consent. However, your personal data may be accessed by the processors we work with, such as IT consultants, cloud services, and other service providers who help us manage our website, information systems, and business in general. These processors are bound to keep your personal data confidential and to process it in accordance with all relevant and applicable legislation, including the General Data Protection Regulation (GDPR).

 

Finally, we may disclose your personal data at the request of any legally competent authority, or on our own initiative if we believe in good faith that this is necessary to comply with relevant and applicable legislation, or to defend or protect our rights or those of our customers.

6. SECURITY MEASURES

To prevent, as far as possible, unauthorized access to the personal data collected in this context, we have put in place appropriate technical and organizational security procedures. These cover both the collection and the storage of this data. These procedures also apply to all processors we work with.

7. RETENTION PERIOD

We keep your personal data for one year after our business relationship ends. The retention period for personal data collected by cookies on our website is set out above.

8. RIGHTS OF ACCESS, RECTIFICATION, ERASURE, DATA PORTABILITY, OBJECTION, NOT BEING SUBJECT TO PROFILING, AND NOTIFICATION OF DATA BREACHES

Under certain conditions, you have the right of access, rectification, erasure (the "right to be forgotten"), data portability, objection, not being subject to profiling, and notification of data breaches, in accordance with the conditions and procedures set out in relevant and applicable legislation, including the General Data Protection Regulation (GDPR). To exercise these rights, you can contact us at any time at the email address mentioned above.

9. COMPLAINTS

If you have a complaint about how we process your personal data, you can file a complaint with the Belgian Data Protection Authority:

Data Protection Authority (Gegevensbeschermingsautoriteit)
Drukpersstraat 35, 1000 Brussels, Belgium
Tel: +32 (0)2 274 48 00
Email: contact@apd-gba.be
Website: www.dataprotectionauthority.be

10. CHANGES TO THIS PRIVACY STATEMENT

We may update this privacy statement from time to time to reflect changes in legislation. We therefore recommend that you always check the latest version on our website.

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